Our customer service workshop ensure participants have an understanding of the fundamentals to customer service is & gain the skills and qualities to be a great customer service representative.
Course Content:
What is customer service
The fundamentals of customer service
The different types of Customers
Communicating with customers
The Do’s and Don’ts of Customer Service
Dealing with complaints and handling difficult situations
Customer Service Workshop
From: €45.00
Our customer service workshop ensure participants have an understanding of the fundamentals to customer service is & gain the skills and qualities to be a great customer service representative.
Course Content:
Course Duration:
2.5 hours
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