Customer Service Workshop

Our customer service workshop ensure participants have an understanding of the fundamentals to customer service is & gain the skills and qualities to be a great customer service representative.

Customer Service Workshop

Our customer service workshop ensure participants have an understanding of the fundamentals to customer service is & gain the skills and qualities to be a great customer service representative. 

Course Content:

  • What is customer service 
  • The fundamentals of customer service
  • The different types of Customers
  • Communicating with customers 
  • The Do’s and Don’ts of Customer Service 
  • Dealing with complaints and handling difficult situations
  • Role Play exercises to demonstrate learning 

Course Duration: 

2.5 hours 

Course Price:

€45

Learn more about CV Preparation and Interview Skills Workshop  Send us an Inquiry

Customer Service Workshop

Vivamus dignissim non metus at sodales. Nunc ultrices eros turpis, et dictum odio tempus vitae. 

© 2020 Master Training Ireland. All rights reserved.

Corporate Governance

Customer Service

Freedom of Information (FOI)

twitter
facebook
linkedin
Share

Data Protection

Disclaimer

Contact Us

Sitemap